Feedback on Repairs

About
Apply For Housing
Tenants
Contact Us
Work For Us

Shape Divider - Style curve_asymmetrical

Feedback on Repairs

If you have recently had a repair or improvement, please give us feedback about it using the form below. We want to know what you think about the works done, and about the repair process. This helps us to monitor and improve our service to you.

Tenant's Section

Repairs

Feedback on Repairs

Paying your Rent

Policies & Procedures

Life & Progress

Comments & Suggestions

Tenant Engagement

Tenants Handbook & Useful Tips

Feedback on your repair

* Indicates required field

Your Name *

Telephone *

Email *

Street Address *

Address Line 2 *

Town *

Post Code *

Works Order Number *

Did the contractor make an appointment? *

Yes No

Was the appointment kept? *

Yes No

Was your repair completed on the first visit? *

Yes No

Was the contractor polite and courteous? *

Yes No

Were you satisfied with the quality of the work? *

5 - Very Satisfied 4 - Satisfied 3 - Neither Satisfied or Unsatisfied 2 - Unsatisfied 1 - Very Unsatisfied

Did the contractor leave your property neat and tidy? *

Yes No

Were you kept informed about your repair? *

Yes No

Were you satisfied with the overall quality of the service that you received? *

Yes No

Can we use your feedback to better improve our services (ie, contacting the contractor responsible for the repair)? *

Yes No

Do you have any comments on this repair? *

Submit

Were you looking to report a repair?

If you were looking to report a repair as opposed to giving feedback on a completed repair, please click below.

Report a repair

[email protected] | 020 8399 7221
Kingston Churches Housing Association, Meadway House, 17/21 Brighton Road, Surbiton, Surrey, KT6 5LR

Registered with charitable status under the Co-operative and Community Benefit Societies Act 2014 – No. 17374R
Registered with the Homes and Communities Agency – No L0891. Member of the National Housing Federation