Kingston Churches Housing Association

Kingston Churches

Housing Association

We are pleased to advise that our telephone phone lines are now back up and running. Thank you for your patience and understanding whilst we experienced technical difficulties. Please revert to our Main telephone number 020 8399 7221 for all general enquires, repairs and rent payments. Your Housing officers can still be contacted directly. Thank you – KCHA.

Welcome to Kingston Churches Housing Association

Kingston Churches Housing Association (KCHA) is a locally based housing association operating mainly in the Royal Borough of Kingston upon Thames, but with additional properties in Elmbridge Borough Council and the London Borough of Merton.

We were formed in 1964, we now own and manage 275 units of housing. This is made up of a mix of general needs housing (for single people, couples, single parents and families), sheltered housing for older persons and fifteen self-contained homes for intermediate rent

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Welcome to KCHA, Kim

KCHA are delighted to welcome the newest member to the team, Kim Wilkes.

Kim brings with her over 30 years’ experience in the Social Housing Sector. She has worked with several Local Authorities and Housing associations in that time, helping to support and empower residents. Kim is passionate in making a real difference in peoples lives, ensuring they have safe, stable homes and access support should this be needed.

Outside of work, Kim enjoys spending time with family, playing golf, singing in a choir, reading, and listening to music. I can confirm her golf swing is second to none!”

If you haven’t already met Kim, I am sure you will soon and we are delighted to have you as part of the KCHA team – Welcome Kim!

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Thank you

“I think that we as tenants receive a good service and information from KCHA. Repairs are dealt with quickly and efficiently.

Staff are very helpful overall, I am very happy to be a KCHA tenant.”

Anonymous (Elmbridge)

Report a Repair

Applying for Housing

Pay Your Rent

Tenant Satisfaction Survey

Tenant Satisfaction Measures 2023, the results are in” Click below to see how KCHA have performed.

TSM Results

Hardship Fund Report

Click on the button below to find out more about the KCHA Hardship Fund and how it's helping our tenants.

Hardship Fund

Our Mission & Vision

KCHA is dedicated to making sure our tenants thrive and positively influence the communities in which they live!

(T)enants	Listening to what you say and putting you at the heart of our decisions.
(H)omes	Providing affordable, safe and sustainable homes for you to make your own.
(R)espect	Treating everyone with equal respect, recognising diversity and removing barriers.
( I )nnovation	Evolving ideas to meet current and future needs.
(V)alue	Ensuring the best quality at the right price
( E )xcellence	Customer Service and Engagement