Welcome to Kingston Churches Housing Association​

Kingston Churches Housing Association (KCHA) is a locally based housing association operating mainly in the Royal Borough of Kingston upon Thames, but with additional properties in Elmbridge Borough Council and the London Borough of Merton.

We were formed in 1964, we now own and manage 275 units of housing. This is made up of a mix of general needs housing (for single people, couples, single parents and families), sheltered housing for older persons and fifteen self-contained homes for intermediate rent

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Estate Walkabouts:
June to September 2025

Your housing officers Jodie and Kim will be on your Estates monthly to check the area you live for things like cleanliness of communal areas and grounds maintenance (if applicable)

Our newly introduced Estate Walkabouts are a great opportunity for you as residents to know when your Housing Officer will be in your area. They would love for you to come and say Hi and have a chat with them in person!

Click on Jodie and Kim below to see when they will be on your Estate.
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Jodie's Walkabouts

Kim's Walkabouts

Service Improvement Plan 2024

Service Improvement Plan: Download

Self-Assessment Document: Download

Thank you

“I think that we as tenants receive a good service and information from KCHA. Repairs are dealt with quickly and efficiently.

Staff are very helpful overall, I am very happy to be a KCHA tenant.”

​Anonymous (Elmbridge)

Report a Repair

Contact Us

Applying for Housing

Pay Your Rent

Governing Bodies Response

Find out more information about the Governing Bodies Response to the Service Improvement Report​ 
​by clicking the button below.
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View Response

KCHA Hardship Fund Report

Click on the button below to find out more about the KCHA Hardship Fund and how it's helping our tenants.
 

Hardship Fund

Tenant Satisfaction Measures

Tenant Satisfaction Measures for 2024 / 2025 can be viewed by downloading the report by clicking the button below.
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TSM Results

Our Mission & Vision

​KCHA is dedicated to making sure our tenants thrive and positively influence the communities in which they live!

(T)enants	Listening to what you say and putting you at the heart of our decisions.
​(H)omes	Providing affordable, safe and sustainable homes for you to make your own.
(R)espect	Treating everyone with equal respect, recognising diversity and removing barriers.
( I )nnovation	​Evolving ideas to meet current and future needs.
(V)alue	​Ensuring the best quality at the right price
( E )xcellence	Customer Service and Engagement