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We are pleased to advise that our telephone phone lines are now back up and running. Thank you for your patience and understanding whilst we experienced technical difficulties. Please revert to our Main telephone number 020 8399 7221 for all general enquires, repairs and rent payments. Your Housing officers can still be contacted directly. Thank you – KCHA. |
Welcome to Kingston Churches Housing Association
Kingston Churches Housing Association (KCHA) is a locally based housing association operating mainly in the Royal Borough of Kingston upon Thames, but with additional properties in Elmbridge Borough Council and the London Borough of Merton.
We were formed in 1964, we now own and manage 275 units of housing. This is made up of a mix of general needs housing (for single people, couples, single parents and families), sheltered housing for older persons and fifteen self-contained homes for intermediate rent |
Thornton Lodge & Broughton House
This picture was captured by our Scheme Manager, Pat Faulds at Thornton Lodge & Broughton House, of the beautiful communal garden that residents get to enjoy.
Housing Services Manager, Heather Nash recently completed Garden visits with our Gardeners Buds and Bees and is pleased to say the garden is still looking just as beautiful! |
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Thank you
“I think that we as tenants receive a good service and information from KCHA. Repairs are dealt with quickly and efficiently.
Staff are very helpful overall, I am very happy to be a KCHA tenant.” Anonymous (Elmbridge) |
Governing Bodies Response
Find out more information about the Governing Bodies Response to the Service Improvement Report
by clicking the button below. |
KCHA Hardship Fund Report
Click on the button below to find out more about the KCHA Hardship Fund and how it's helping our tenants.
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Tenant Satisfaction Measures
Tenant Satisfaction Measures for 2024 / 2025 can be viewed by downloading the report by clicking the button below.
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(T)enants |
Listening to what you say and putting you at the heart of our decisions. |
(H)omes |
Providing affordable, safe and sustainable homes for you to make your own. |
(R)espect |
Treating everyone with equal respect, recognising diversity and removing barriers. |
( I )nnovation |
Evolving ideas to meet current and future needs. |
(V)alue |
Ensuring the best quality at the right price |
( E )xcellence |
Customer Service and Engagement |
