Kingston Churches Housing Association
  • About
    • Our Housing
    • Our Staff
    • Board of Management
    • Board Membership
    • Development & Growth
    • Publications
    • Asset Management
    • Staff Training
    • Performance
  • Apply For Housing
  • Tenants
    • Emergencies
    • Repairs
    • Feedback on Repairs
    • Paying Your Rent
    • Policies and Procedures
    • Life & Progress
    • Comments & Suggestions
    • Tenant Engagement
    • Tenants Handbook & Useful Tips
  • Contact Us
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Kingston Churches

Housing Association
We are pleased to advise that our telephone phone lines are now back up and running. Thank you for your patience and understanding whilst we experienced technical difficulties.  Please revert to our Main telephone number 020 8399 7221 for all general enquires, repairs and rent payments. Your Housing officers can still be contacted directly. Thank you – KCHA.​

Welcome to Kingston Churches Housing Association​

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Kingston Churches Housing Association (KCHA) is a locally based housing association operating mainly in the Royal Borough of Kingston upon Thames, but with additional properties in Elmbridge Borough Council and the London Borough of Merton.

We were formed in 1964, we now own and manage 275 units of housing. This is made up of a mix of general needs housing (for single people, couples, single parents and families), sheltered housing for older persons and fifteen self-contained homes for intermediate rent
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Thornton Lodge & Broughton House

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This picture was captured by our Scheme Manager, Pat Faulds at Thornton Lodge & Broughton House, of the beautiful communal garden that residents get to enjoy.

​Housing Services Manager, Heather Nash recently completed Garden visits with our Gardeners Buds and Bees and is pleased to say the garden is still looking just as beautiful!

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Service Improvement Plan 2024

Service Improvement Plan: Download
Self-Assessment Document: Download

Thank you

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“I think that we as tenants receive a good service and information from KCHA. Repairs are dealt with quickly and efficiently.

Staff are very helpful overall, I am very happy to be a KCHA tenant.”


​Anonymous (Elmbridge)
Report a repair to Kingston Churches Housing Association
Report a Repair
Contact Us at KCHA in Surbiton
Contact Us
Applying for KCHA Housing
Applying for Housing
Pay Your Rent Online
Pay Your Rent

Governing Bodies Response

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Find out more information about the Governing Bodies Response to the Service Improvement Report​ 
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by clicking the button below.
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View Response

KCHA Hardship Fund Report

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Click on the button below to find out more about the KCHA Hardship Fund and how it's helping our tenants.
 

Hardship Fund

Tenant Satisfaction Measures

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Tenant Satisfaction Measures for 2024 / 2025 can be viewed by downloading the report by clicking the button below.
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TSM Results

Our Mission & Vision

​KCHA is dedicated to making sure our tenants thrive and positively influence the communities in which they live!
(T)enants
Listening to what you say and putting you at the heart of our decisions.
​(H)omes
Providing affordable, safe and sustainable homes for you to make your own.
(R)espect
Treating everyone with equal respect, recognising diversity and removing barriers.
( I )nnovation
​Evolving ideas to meet current and future needs.
(V)alue
​Ensuring the best quality at the right price
( E )xcellence
Customer Service and Engagement 
KCHA (Kingston Churches Housign Association) Logo
 
​​[email protected]  |  020 8399 7221
Kingston Churches Housing Association, Meadway House, 17/21 Brighton Road, Surbiton, Surrey, KT6 5LR
​Registered with charitable status under the Co-operative and Community Benefit Societies Act 2014 – No. 17374R
Registered with the Homes and Communities Agency – No L0891. Member of the National Housing Federation
  • Privacy Policy   |   Contact KCHA         Website powered and managed by Venture Digital
  • About
    • Our Housing
    • Our Staff
    • Board of Management
    • Board Membership
    • Development & Growth
    • Publications
    • Asset Management
    • Staff Training
    • Performance
  • Apply For Housing
  • Tenants
    • Emergencies
    • Repairs
    • Feedback on Repairs
    • Paying Your Rent
    • Policies and Procedures
    • Life & Progress
    • Comments & Suggestions
    • Tenant Engagement
    • Tenants Handbook & Useful Tips
  • Contact Us
    • KCHA Complaints
    • Tenants Panel
    • How to Get Involved
    • Fundraising Appeal
    • Wider Sector Information
    • Privacy Policy & Cookies
  • Work For Us
Pay Online