Tenant Satisfaction Survey

Tenant Satisfaction Measures 2023, the results are in” Click here to see how KCHA have performed
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TSM Results

Brighton Seaside

​28th August 2024

Calling all families, register you interest now for the Brighton Seaside Trip! You must be registered, so be quick to avoid disappointment – 28th August!
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Welcome to Kingston Churches Housing Association​

Kingston Churches Housing Association (KCHA) is a locally based housing association operating mainly in the Royal Borough of Kingston upon Thames, but with additional properties in Elmbridge Borough Council and the London Borough of Merton.

We were formed in 1964, we now own and manage 275 units of housing. This is made up of a mix of general needs housing (for single people, couples, single parents and families), sheltered housing for older persons and fifteen self-contained homes for intermediate rent

Thank you

“I think that we as tenants receive a good service and information from KCHA. Repairs are dealt with quickly and efficiently.

Staff are very helpful overall, I am very happy to be a KCHA tenant.”

​Anonymous (Elmbridge)

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Our Mission & Vision

​KCHA is dedicated to making sure our tenants thrive and positively influence the communities in which they live!

(T)enants	Listening to what you say and putting you at the heart of our decisions.
​(H)omes	Providing affordable, safe and sustainable homes for you to make your own.
(R)espect	Treating everyone with equal respect, recognising diversity and removing barriers.
( I )nnovation	​Evolving ideas to meet current and future needs.
(V)alue	​Ensuring the best quality at the right price
( E )xcellence	Customer Service and Engagement