Contact Us

​Our telephone and fax numbers are:

Telephone: 07591 551136
Fax: 020 8399 5282

You can also email us at our general email address [email protected] or email staff members directly at the addresses given in About us under Staff and Board.

Our offices are situated at in Surbiton at:

Meadway House
17/21 Brighton Road, Surbiton, Surrey, KT6 5LR

Our opening hours are:
Monday to Friday 9.30am – 5.00pm (closed for lunch 1.00pm – 2.00pm)

Christmas Opening Hours
Closing at 1pm on Friday 23rd Dec 2022
Re-opening at 9am on Tuesday 3rd Jan 2023​

Outside there hours you can leave a message on our telephone answerphone and we will get back to you as soon as we are able.

• Contact Form
• Complaints Information

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Please use the contact form on this tab to contact our offices. If you need to speak to someone urgently, please call 07591 551136.
 

KCHA aims to provide good quality housing, services and amenities, and we hope that you need never complain. However, despite our best efforts and intentions things can  and do sometimes go wrong.

If you feel you need to contact our team about a complaint, or would like to find out more about our complaints procedure or to fill out a complaints form, please click below.

Complaints Information | Form

How to find us

​The office is are at the junction of Victoria Road (the main shopping street in Surbiton) and Brighton Road, about 5 minutes walk from Surbiton train station and well served by frequent buses from Kingston and surrounding areas.

The entrance to Meadway House is between HJC Estates and Quality Dry Cleaners. On entering the building there is an entryphone on the right. If you buzz “KHCA” we will let you in, and you can come up to our offices on the first floor.
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