The Social Tenant Access to Information Rights page has been created on the KCHA website, to give our tenants access to information about how their homes and services are managed.

​If you require further information about any of the sections below, please contact our team by emailing us at [email protected]. You can also visit our Contact Us page to find alternate ways to reach our team or to submit details regarding a complaint.

|  Financial Information

| ​ Performance Metrics

| ​ Health & Safety Compliance

| ​ Energy Efficiency & Compliance

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To view information surrounding the above criteria of finances, performance, health and safety and energy efficiency and compliance, please view our Annual Reports for; 2023, 2024 & 2025
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2023

2024

2025

​|  ​Governance Structures

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To view the KCHA Board of management, please click below.
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VIEW | DOWNLOAD

|  ​Housing Management Policies

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To view all of the Housing Management Policies, please click below.
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Visit Policies Page

|  ​Tenant Engagement Structure

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Annual Complaints & Service Improvement Reports
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VIEW | DOWNLOAD

KCHA Complaints Officer Self Assessment Form
  

VIEW | DOWNLOAD

​Governing Body Response to Complaints
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VIEW | DOWNLOAD